channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations...-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google...
hours per day Responsibilities: Build and implement Zendesk; manage customer support tickets and workflows; introduce... independently. Proven experience setting up Zendesk workflows, Shopify automations, and applying a process-improvement mindset...
is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting... sharing across the business. Provide timely and effective technical and procedural support to partners through Zendesk...
is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting... sharing across the business. Provide timely and effective technical and procedural support to partners through Zendesk...
customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...
Clarins 5 star service guidelines are adhered to at all times: All customer contacts have comprehensive Zendesk notes... to multitask and prioritise work under pressure Awareness of GDPR Previous experience with Zendesk If you have a curious mind...
received through our ticketing platform Zendesk. Additional responsibilities include general data clean-up and maintenance... practice What the role includes Respond to Workday user queries received through our ticketing platform (Zendesk) Carry...
operational contact for a portfolio of merchants. Manage support queries through Zendesk and coordinate complex issues... ability to explain technical information clearly and manage multiple priorities. Experience using tools such as Zendesk, Jira...
of tools and workflows, including OneHub/FPS and Zendesk, helping drive efficiency across the function. Responsibilities 🤘... troubleshooting and insight generation Contribute to the optimisation of OneHub/FPS and Zendesk, including workflows, configuration...
such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT will ensure that technology aligns with business objectives, supports... for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate contracts, and ensure SLAs...
such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT will ensure that technology aligns with business objectives, supports... for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate contracts, and ensure SLAs...
