and efficiently. Manage customer enquiries via email, telephone, Zendesk and live chat. Track orders from placement through... and willingness to learn. Desirable Experience using NetSuite, Magento, osCommerce or Zendesk. Experience...
: THREE DAYS A WEEK IN OUR FARRINGDON, LONDON OFFICE. 9AM TO 5PM, MONDAY TO FRIDAY. Tools: the Eventogy platform, Zendesk... such as Cvent, Stova, Bizzabo or similar An event management or events agency background Zendesk and Jira Confident, everyday use...
is updated within internal systems. Manage logistics enquiries received through Zendesk, email, telephone, and other communication channels... a high level of accuracy. Desirable Experience using Zendesk or similar ticket management systems. Experience working...
) platforms such as Azure, Google, Zendesk and Twilio and helping customers find answers through effective FAQ and self-service... with Zendesk, Twilio and other CCaaS capabilities, including messaging, telephony, case management and customer context. Develop...
platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators, while routine... Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center technologies preferred...
. Log calls and emails clearly and accurately using Helix, IRIS and Zendesk, enabling effective escalation, reporting...&S systems including CSSM, TMS JDA, IRIS and Zendesk.(Training will be provided on the systems used in the Helpdesk Team...
. Navigating case management systems such as Salesforce and Zendesk to capture details accurately. Assisting customers... to small business accounting platforms or CRM software such as Salesforce or Zendesk. Strong relationship-building skills...
with Hubspot, Netsuite and Zendesk is beneficial Experience of using Power BI for MI reporting and report building... to systems such as HubSpot, NetSuite or Zendesk. Benefits £28,000 – £32,000 salary depending on experience Hybrid working...
