and support cross-site initiatives. Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process... with ITSM platforms such as Jira, Zendesk, or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
improve complex and custom integrations Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working... or similar to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana...
and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary Contribute... to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana or other similar...
and procedural assistance. This role is responsible for managing and resolving support cases submitted through Zendesk, as well... through Zendesk, phones, emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis...
and procedural assistance. This role is responsible for managing and resolving support cases submitted through Zendesk, as well... through Zendesk, phones, emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis...
using Zendesk and other support tools. Create reports to share with senior management for insights into frequent issues... simultaneously without dropping the ball Comfortable working with support tools such as Zendesk, and able to quickly learn new...
