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, and user-generated content. Good working knowledge of at least one customer support platform, such as Zendesk or Help Scout...
within regulated or large-scale enterprise environments. Experience integrating with ServiceNow, Jira, Zendesk , or similar ITSM...
with ServiceNow, Jira, Zendesk , Microsoft Teams, Slack, or telephony and chat integrations is preferred. Experience building internal...
– Jira, Confluence, Slack, PagerDuty, Zendesk , and other Third-party Plug-ins and integrations. We love technology...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk ) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk ) Basic troubleshooting skills with a solid understanding...
would be advantageous, alongside exposure to systems such as HubSpot, NetSuite or Zendesk . Benefits £28,000 – £32,000 salary depending...
) Workflow – terminologies and understanding Ticket Management software (Zendesk , FreshDesk, Jira or other) Strong analytical...
of operational experience on a chatbot platform. Intercom preferred; Zendesk AI, Ada, Live Person or Drift accepted. · Experience... of reports from platform data. · Structured knowledge base management (Intercom Articles, Zendesk Guide, Notion, Confluence...
customer isn't left waiting. You'll work across Zendesk , internal tooling, and Slack-based escalation workflows. Build...
to remain calm, professional, and solution-oriented under pressure Experience with helpdesk tools such as Zendesk , Intercom...
, and incident documentation. Familiarity with help desk tools and ticketing systems (e.g., Zendesk , Jira, ServiceNow). Ability...
tools Any experience in hospitality or customer-facing rolesFamiliarity with ticketing systems (Zendesk , Freshdesk...
, and Zendesk , delivering efficient and customer-focused resolutions. Provide frontline support to the Sales Team, handling...
as a plus Familiarity with Slack, Salesforce, Zendesk , and/or MS Dynamics seen as a plus Visa is an EEO Employer Qualified applicants...
as a plus but not essential Familiarity with Slack, Salesforce, Zendesk , and/or MS Dynamics seen as a plus but not essential Visa is an EEO...
global customers across multiple channels, including Zendesk , social media, and other communication platforms Communicate... are a plus Strong experience with Zendesk , social media platforms, and other customer communication tools Solid understanding of iOS applications...
in a client servicing context. Experience with tools such as Intercom, Zendesk , Genesys or Salesforce Service Cloud...
support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager...
or digital marketing support Familiarity with tools like Zendesk , Intercom, or similar Previous experience in a SaaS...
(including Zendesk ), ensuring data integrity for reporting, automation, and audit purposes. Draft and send client...
and marketing systems (e.g., Zendesk , marketing automation tools, analytics platforms) Ensure data integrity and consistency... and convert it into strategic recommendations Experience working with CRM systems and marketing platforms (Zendesk or similar...
) Experience working with support tools such as CRM/ticketing systems (e.g. Zendesk , Salesforce Service Cloud, Jira). Mentor team...
the world Ability to resolve issues by collaborating internally and externally Familiar with tableau, zendesk , husbpot...
to resolve issues by collaborating internally and externally Familiar with tableau, zendesk , husbpot Experience handling...
, Salesforce, Notion, Apollo, and Salesloft. Experience with Juro, Zendesk , Abacum as well as writing SQL is a big plus! Proven...
